Hello! Welcome to the FAQ Section.
You’ll find our most common customer questions are answered right here:
Not finding what you want? Reach out directly through our Quotations page.
Q: What services do you provide?
A: We can help you with most print related designs, such as, business cards, flyers, brochures, stickers, labels, banners, menus & so on. We can also assist with corporate identities for companies, or even simple logos for small home businesses. Of course, we can also design for other things, so if you have any further queries, please do drop us an email!
Q: How can we contact you?
You can contact us via email, phone, Whatsapp or Skype (ID: email address).For an easy way to tell us what you are after, do contact us through our Quotations page.
Our contact details can be found on the sidebar, but if you’d like to drop in and have a meeting with us, please do call ahead to make an appointment, so we can ensure that we’re in the office!
Q: How long will you take to complete a job?
A: The rough lead-time for anything could be anywhere from 2-10 working days! It’s all quite dependent on the complexity of the job, and whether or not you are satisfied with the work, and how many changes there are to be made! But, rest assured, we are working as fast as we possibly can to get the final designs out to you!
Q: How do you charge?
A: We charge a standard service rate for design services, as well as a set price for the design products you require. We log the time meticulously, so as to ensure we are not overcharging for the time spent on the work. We are also able to provide you with design packages, if you require more than one item. To receive a proper quotation from us, please do visit our Quotations page to drop us a more detailed note regarding your project!
Q: Do you also print the final products?
A: As we are purely a graphic design firm, we would kindly suggest that you do source out your own printers, so that you can directly contact them about your printing requirements. We are happy to liaise with your preferred printers regarding artwork, however, please do take note we do not actually handle your printing, unless you have specifically requested us to! ☺ If you’d like us to also handle your printing, do note that we will be liaising with our usual printers, and you may be subjected to extra costs.